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What DM on Join does

DM on Join sends a direct message to users when they join your server.
You can control:
  • Whether DM on Join is enabled
  • What message content is sent
  • Test messages before going live
DM on Join does not use channels, delays, webhooks, or auto-deletion.
Messages are sent directly to the user’s DMs.

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Step 1: Enable DM on Join

The main setup command is /dm enable.
This command enables or disables DM on Join for the server. 
/dm enable
  • Running this command enables DM on Join
  • Running it again disables DM on Join
  • The state is saved per server

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Step 2: Assign DM content

DM on Join uses custom content for the message sent to new members. 
/dm content <content_name>
  • content_name is the name of the custom content to use
  • The content should be written as a DM-friendly message
  • You can update this at any time without disabling DM on Join
Tip: Use /content view to preview the message before assigning it.
Learn more about creating custom content in the Custom Contents Guide.

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Step 3: Test your setup

Before waiting for a real user to join, send a test DM. 
/dm test
  • Sends a test DM to you using the current configuration
  • Confirms that content and permissions are working

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Example setup

A typical setup might look like this:
  • DM on Join: enabled
  • Content: welcome-dm
Commands used:
  • /dm enable
  • /dm content welcome-dm
  • /dm test

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Tips and best practices

  • Avoid sending too many links in DMs, users don’t like spam
  • Always test before enabling on large servers

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Troubleshooting

If DM on Join is not sending messages:
  • Make sure DM on Join is enabled
  • Verify content exists and is assigned
  • Ensure users have DMs open from server members
  • Run /dm test to confirm configuration
For further assistance, refer to the Support Guide.